What Data We Collect and Why We Hold It
When you register, we collect your name, contact details and the mobile wallet number you use — whether that is bKash, Nagad or Rocket — to verify your identity and process withdrawals accurately. During account activity, we log transaction timestamps, device type and IP address so
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we can detect unusual access and keep your wallet linked securely. We do not collect more than we need for account operation and payment processing. Payment data passed through bKash, Nagad or Rocket is handled under those providers' own data terms; we store only the confirmation
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reference on our side, not your wallet PIN or full account credentials. Cookie data from your browser sessions helps us remember your language preference and last-used payment method, so you are not starting from scratch each visit. Data retention periods vary by the type of record
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— transaction logs are kept for compliance purposes, while session cookies clear when you close your browser. Where local law in Bangladesh requires us to hold or disclose certain account data, we follow that obligation. Use of this platform is subject to your eligibility under applicable
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local law and your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.